Bank of America, we have a clear purpose to help make financial lives better through the power of every connection. We fulfill this purpose through our commitment to responsible growth, which includes a focus on environmental, social and governance (ESG) leadership. Integrated across our eight lines of business — our ESG focus reflects our values, ensures we are holding ourselves accountable, presents tremendous business opportunity, and allows us to create shared success with our clients and communities.
Bank of America’s virtual financial assistant, Erica, is now engaging with clients 2 million times per day. Clients’ use of the virtual assistant has accelerated since...
Payments innovations that scale broadly in the B2C space aren’t always as widely adopted in the B2B space due to limited applicability. The principles of...
Bank of America launched an online platform that connects small business owners with community development financial institutions (CDFIs). The new Access to Capital Connector enables small business applicants...
Rich Clow, managing director and head of innovation and strategy, Global Payments Solutions, Bank of America, told PYMNTS that omnichannel demands are pointing banks toward a...
The traditional banking model and business roadmap for financial institutions needs future-proofing. Across today’s financial services landscape, digital increasingly rules the roost — making prioritizing...
Bank of America has launched a “massive update” to its mobile banking app, combining banking, investing and retiring into one unified app. This new, unified digital...
Digital banking is all the rage, right? Who can resist the convenience of using a bank app to balance accounts while waiting for the barista...
We are nearly a quarter of the way through the 21st century. But many firms are still carrying around legacy payment systems and suffering from...
Faster payments solve many traditional pain points endemic to legacy payment methods. But although several hundred financial institutions (FIs) have signed on to the two...