Bank of America, we have a clear purpose to help make financial lives better through the power of every connection. We fulfill this purpose through our commitment to responsible growth, which includes a focus on environmental, social and governance (ESG) leadership. Integrated across our eight lines of business — our ESG focus reflects our values, ensures we are holding ourselves accountable, presents tremendous business opportunity, and allows us to create shared success with our clients and communities.
Paying and getting paid are crucial to businesses’ livelihood, no matter their size. There isn’t a once-size-fits-all approach to invoicing and reconciliations, and the market...
There is a growing disconnect between consumer-focused payment advances and commercial ones. And while it’s not new news that business-to-business (B2B) payments often lack the...
For account-to-account (A2A) payment providers, PYMNTS Intelligence research finds, education continues to present a huge barrier to adoption. By the Numbers A2A payments, which bypass...
Virtual assistants have become a hot topic, with Bank of America recently revealing that its virtual financial assistant, Erica, is now engaging with clients 2...
Friday marks the beginning of earnings season. And, as is always the case, every three months, the big banks will give a glimpse into the...
Bank of America’s virtual financial assistant, Erica, is now engaging with clients 2 million times per day. Clients’ use of the virtual assistant has accelerated since...
Payments innovations that scale broadly in the B2C space aren’t always as widely adopted in the B2B space due to limited applicability. The principles of...
Bank of America launched an online platform that connects small business owners with community development financial institutions (CDFIs). The new Access to Capital Connector enables small business applicants...
Rich Clow, managing director and head of innovation and strategy, Global Payments Solutions, Bank of America, told PYMNTS that omnichannel demands are pointing banks toward a...