It has been another rough quarter for nearly all merchants and retailers, but especially for businesses whose main sales center around nonessential items. Target’s much-anticipated quarterly...
Sector brands and merchants may need to refine their digital approach to gain customer share as consumers seeking to bring beauty to their doorstep. Moving...
Launching a new product is hard, but launching a new molecule and formula is even harder, especially if there isn’t an already existing (and updated)...
The contemporary commerce experience has become an end-to-end, digitally seamless and frictionless experience. Merchant payment capabilities need to keep up with, and even help push...
The proliferation of celebrity-backed brands in recent years has led to a saturation of the market, resulting in a diminishing impact on audience engagement. Celebrities,...
As salons and spas across the country recover from the pandemic’s impact, an industry insider explains how digital systems are improving the customer experience and...
While many brands and retailers continue to make big bets on China, Jessica Alba’s consumer packaged goods (CPG) company The Honest Company is exiting the...
From Stella McCartney launching sustainable beauty to Dries Van Noten and Off-White expanding into makeup or skincare, apparel retailers have increasingly made strategic efforts into...
When guests check in to a luxury hotel, they expect to enjoy ultimate comfort, exceptional customer service, access to high-end amenities and facilities, and the...