Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. A PYMNTS Intelligence report,...
As the holiday shopping season approaches, retailers are rolling out early sales strategies to capture consumer spending against a backdrop of economic uncertainty. With inflation...
In the wake of the savings events rush of the summer, with seemingly every large merchant announcing some major discounting push, consumers are growing accustomed...
For Best Buy CEO Corie Barry, elevating the customer experience is paramount. Despite recent challenges in the home theater, gaming and appliances categories, Barry is steering...
Best Buy is rolling out an artificial intelligence (AI)-powered delivery tracking system that promises minute-by-minute updates. The company aims to satisfy customers who are increasingly...
As many consumers look for ways to ease their doomsday anxieties, Costco is positioning itself as the go-to retailer for consumers who are worried about...
As Best Buy looks to turn its sales around, the electronics retailer is rethinking its relationship to its customers as shoppers’ expectations have evolved, prioritizing...
As budget-strapped consumers seek deals to help alleviate the financial burden of their back-to-school shopping, brands are rolling out lower-priced and/or discounted goods to win...
As retailers look to hold their own among bargain-seeking shoppers this summer in the face of competition Amazon’s ever-more-popular Prime Day, Target is the latest...