bill payments

Media Subscriptions Account for Half of All Churn by Cash-Strapped Consumers
Media Subscriptions Account for Half of All Churn by Cash-Strapped Consumers
February 02, 2023  |  Subscriptions

As consumers reprioritize their bill payments, PYMNTS data shows digital media subscriptions are often skipped. The Context Payment issues are a major problem for subscription...

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Companies Scramble to Simplify Bill Payment Experience for Consumers
Companies Scramble to Simplify Bill Payment Experience for Consumers
February 02, 2023  |  Consumer Payments

PYMNTS’ latest research shows that most bill-paying consumers in the United States face challenges in the bill payment process. In the last 90 days, more...

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Millennials More Likely to Skip Bills That Make It Too Hard to Pay
Millennials More Likely to Skip Bills That Make It Too Hard to Pay
January 31, 2023  |  Consumer Payments

As budgets remain tight after last year’s extended period of heavy inflation, 27% of consumers have had to completely skip a bill, according to PYMNTS’...

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How Consumers Decide Which Bills Get Paid and Which Bills Get Skipped
How Consumers Decide Which Bills Get Paid and Which Bills Get Skipped
January 26, 2023  |  Consumer Payments

When times get tough, overstretched consumers must sometimes make hard decisions about which bills to pay first — and which ones to leave unpaid. Although it...

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MoneyGram Teams With CellPay to Expand Bill Payment Offering
MoneyGram Teams With CellPay to Expand Bill Payment Offering
December 27, 2022  |  Partnerships

MoneyGram has partnered with CellPay to expand its payment option to over 30,000 billers. “This strategic partnership further accelerates both companies’ growth in a highly...

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Consumers, Executives Align on Bill Payment Pain Points
Consumers, Executives Align on Bill Payment Pain Points
December 22, 2022  |  Consumer Payments

Frustration with friction-laden bill payment processes has hit a new high for customers and executives. The study “One-Stop Bill Pay Playbook: Executive Views on Third-Party...

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Can One-Stop Solutions Ease Execs’ Bill Payments Pain?
Can One-Stop Solutions Ease Execs’ Bill Payments Pain?
December 19, 2022  |  Consumer Payments

Recurring inefficiencies that impact both individual bill-payers and companies’ billing and collections teams are weighing heavily on billing executives’ sentiment. PYMNTS’ research finds that 30%...

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57% of US Consumers Are Interested in One-Stop Bill Pay Service
57% of US Consumers Are Interested in One-Stop Bill Pay Service
November 28, 2022  |  Consumer Payments

While most consumers accept the norm of doing monthly bill pay through a variety of portals, apps and even paper checks, a meaningful number would...

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One-Stop Bill Payments Spark Interest From 57% of US Consumers
One-Stop Bill Payments Spark Interest From 57% of US Consumers
November 28, 2022  |  Consumer Payments

Inflation is rampant. Keeping within the household budget means keeping track of expenses — and keeping track of expenses can be a tough task, with...

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