brand loyalty

41% of Zillennials Prioritize Price Over Brand Loyalty
41% of Zillennials Prioritize Price Over Brand Loyalty
November 26, 2024  |  Consumer Insights

Zillennials, the generation born between 1991 and 1999, exhibit distinct shopping preferences, with a divide between those who prioritize price and those who stick to...

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41% of Zillennials Prioritize Price Over Brand Loyalty in Shopping
41% of Zillennials Prioritize Price Over Brand Loyalty in Shopping
November 11, 2024  |  Consumer Insights

Zillennials — who were born between 1991 and 1999 — are reshaping the retail market with a blend of millennial values and Generation Z’s tech-savviness....

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Ahold Delhaize USA Exec Says Digital Convenience Can Mean Fewer Loyal Shoppers
Ahold Delhaize USA Exec Says Digital Convenience Can Mean Fewer Loyal Shoppers
August 13, 2024  |  Retail

As consumers, especially younger generations, grow accustomed to having their needs met at a rapid pace, Ahold Delhaize USA is seeing shoppers be less loyal...

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Deal-Seeking eGrocery Customers Prioritize Brand Recognition Over Loyalty
Deal-Seeking eGrocery Customers Prioritize Brand Recognition Over Loyalty
April 16, 2024  |  Retail

When looking for deals online, grocery shoppers want the reassurance of buying from familiar, trusted companies, but they may be willing to sacrifice their loyalty...

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Carrefour Pulls Pepsi From Shelves in Price Tussle — Will Devoted Fans Pop Over to Coke? 
Carrefour Pulls Pepsi From Shelves in Price Tussle — Will Devoted Fans Pop Over to...
January 04, 2024  |  Retail

Coke or Pepsi? The perennial debate takes a new twist in the price negotiation battle between retailers and global food giants. Carrefour has decided to...

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Will H&M’s New Return Fee Drive the Loyalty It’s Looking For?
Will H&M’s New Return Fee Drive the Loyalty It’s Looking For?
September 22, 2023  |  Retail

A growing number of retailers have introduced fees for online returns, and whenever a retailer adopts this strategy, it typically elicits a robust response from...

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Is D2C a Tired Playbook? How One Beauty Brand Finds Value in Retail Distribution
Is D2C a Tired Playbook? How One Beauty Brand Finds Value in Retail Distribution
September 11, 2023  |  Retail

In the past few years, grocery stores have significantly transformed, expanding beyond their traditional role as food suppliers. They have evolved into comprehensive shopping destinations,...

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Restaurants Seek New Tech Partnerships to Drive Digital Sales
Restaurants Seek New Tech Partnerships to Drive Digital Sales
April 21, 2023  |  Restaurant innovation

This week in restaurants, Nathan’s Famous taps ghost kitchens, and USHG launches new loyalty apps.  Quick-service restaurant (QSR) chain Nathan’s Famous announced Wednesday (April 19) a partnership with virtual...

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Report: Consumers Spend, Shop More Online With Brands That Deliver the Personal Touch
Report: Consumers Spend, Shop More Online With Brands That Deliver the Personal Touch
June 03, 2022  |  Commerce

Businesses are built on relationships, and those enduring ties help build recurring revenue. For merchants competing in today’s crowded and highly transactional eCommerce environment, this...

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