Although the emergency has been officially over since May, these habits persist. Before the pandemic hit and lockdowns swept the globe, certain consumer preferences that...
Despite all the growth of omnichannel retail, the inventory data needed to satisfy BOPIS demand is still behind. Among those pressures: Having the right inventory...
Live commerce platform TalkShopLive is joining the ranks of digital retailers offering in-store pickup. The program — set to launch Monday (Dec. 12) night —...
Retailers are expanding their in-store fulfillment options to accommodate changing shopping patterns. It’s a trend we’ve been noting for some time and one that now...
The shift to digital commerce is more urgent than ever — and so are some of the potential pitfalls as fraudsters recalibrate their attacks and...
In retail, peak seasons can be as reliable as clockwork, dependable as — and even dictated by — spring, summer, fall and winter. Back to...
“Jobs to be done” – a theory popularized by the late Harvard Business School Professor Clayton Christensen – is the notion that consumers don’t buy...
In the world of retail innovations, merchants are looking to reach shoppers by interacting with them through multiple touchpoints. They are turning to cross-channel strategies...
“It is not about changing the swipe or dip to a tap; it’s about using a [smart]phone to do things that you could not otherwise do.”...