The United States is in the middle of a preventative healthcare boom. In August 2022 alone, 148 million consumers across the United States used some...
The second most common reason for bankruptcy in the U.S. is unpaid medical debt, and this has been true for years. As inflation and global...
Health care — that once-staid bastion of paper checks, paper charts, invoices and faxes — has managed to make the omnichannel leap. And, as PYMNTS...
The pandemic has forever altered the healthcare space in the United States. During the pandemic’s early days, U.S. consumers began using digital channels to connect with...
Modernizing a $4 trillion slice of the U.S. economy totaling about 20% of GDP is an ambitious task, to say the least. But while “curing...
How different demographics handle paying medical expenses today says a great deal about where greater payments volumes are likely headed in the near future —...
What can payments preference tell us about differences in healthcare consumers? In basic terms, those on a solid financial footing stick to the familiar —...
The No Surprises Act of 2020 took effect this January, putting physicians and health systems on notice that large, unexpected bills after the fact aren’t...
Though one might expect consumers to adapt their payment methods according to the product or service they are paying for, PYMNTS’ research has found the...