Unexpected charges are a reality that 30% of consumers experienced in just the last 12 months. These charges could include either outright fraud or...
As the payments change, businesses are confronted with a need to refine their dispute resolution strategies to mitigate the impact of chargebacks. With the costs...
The opportunities have never been greater, and the challenges more challenging, for America’s small businesses. And with the news that small and-medium-sized businesses (SMBs) could...
Shoppers are reportedly getting increasingly comfortable disputing credit card charges. That’s because consumers have discovered how easy it is to do so, the Wall Street...
Mastercard and Salesforce have announced an integration designed to reduce purchase disputes and chargebacks. “Disputes and chargebacks, where a consumer notices a transaction they don’t recognise and requests...
Mastercard and Worldpay are teaming to help merchants settle transaction disputes faster and reduce chargebacks. Chargebacks — refund requests sparked by customers disputing transactions — are a growing issue,...
Chargebacks have long been a thorny issue for merchants. And as transactions become increasingly digitized, chargebacks have in turn become more prevalent. They not only...
Split-payment plans, or installment plans as they are more popularly called, have gained momentum in the consumer commerce space in recent years. These plans —...
The digital age has ushered in unprecedented opportunities for business growth, but it has also given rise to increasingly sophisticated fraudulent activities. From friendly fraud...