Pandemic-era go-to video meetings and online collaboration platform Zoom is leaning heavily into artificial intelligence (AI) in its expanding product suite as it serves a...
Meta will be integrating WhatsApp with Salesforce to help businesses add ways to chat with customers, a WhatsApp blog said Tuesday (Sept. 20). This will...
Facebook’s Slack-like worker communication app, Workplace, has just announced a slew of new features along with a milestone – it recently hit three million paying...
Groupon has acquired an AI-driven voice and text messaging tool called Presence AI, according to a press release. The tool is meant to enhance a...
Facebook has been hit with another security issue — this time involving its Messenger Kids app. The Verge reported that the social media giant has...
You know the old adage: a customer who has a bad experience with customer service does not need to be motivated to communicate with others...
Snapchat has announced the launch of its own mobile gaming system called Snap Games. “Eight years ago, we created Snapchat to make talking with your...
WhatsApp Business has started to roll out its services on iOS, more than a year after it launched on Android. The app, which is separate...
Given its reach into literally every corner of the globe, it is not much of an exaggeration to say that we are living in the...