chatbot

Law Firms Experimenting With AI
Law Firms Experimenting With AI
June 08, 2018  |  Artificial Intelligence

Chatbots are already being used in a variety of industries — and now those in the legal industry are finding ways to experiment with artificial...

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From Chatroom Buddy To Mall Concierge: The Evolution Of Chatbots
From Chatroom Buddy To Mall Concierge: The Evolution Of Chatbots
May 15, 2018  |  Retail

In the 1960s, Massachusetts Institute of Technology professor Joseph Weizenbaum came up with a revolutionary idea: a computer-based script that would take in phrases and generate...

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Pitney Bowes Debuts Customer Service Chatbot
Pitney Bowes Debuts Customer Service Chatbot
May 10, 2018  |  Chatbots

Pitney Bowes has announced the release of its first chatbot platform, EngageOne Converse. The platform, which is part of the EngageOne suite of customer engagement...

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Meet Ben, An AI-Powered Bitcoin Friend
Meet Ben, An AI-Powered Bitcoin Friend
April 06, 2018  |  Bitcoin

Much has been written about buying bitcoin in specific, and cryptocurrency in general. Whether it’s investing or gambling, whether it’s a good idea or immoral...

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CapOne Uses Chatbots To Roll Out Virtual Account Numbers
CapOne Uses Chatbots To Roll Out Virtual Account Numbers
March 12, 2018  |  Security & Fraud

Aiming to make online shopping safer, Capital One late last week rolled out the ability to shop with virtual card numbers via chatbot. According to...

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Is AI’s Next Evolution To Digital Humans?
Is AI’s Next Evolution To Digital Humans?
February 27, 2018  |  Artificial Intelligence

What would you do if you met a digital human? It is not an idle question, nor are we asking how you would handle yourself...

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Alacriti CEO: Voice And The Rise Of ‘Elegant’ Payments
Alacriti CEO: Voice And The Rise Of ‘Elegant’ Payments
February 19, 2018  |  Artificial Intelligence

“Elegant” as a descriptor doesn’t make many appearances in the world of financial services or payments, which tend to favor other terms. “Disruptive” is a common attribute, as is “innovative.” “Cutting-edge,”...

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What We Talk About When We Talk About Finances (With Alexa)
What We Talk About When We Talk About Finances (With Alexa)
February 14, 2018  |  Chatbots

Alexa, how much is in the till? Increasingly talking dollars and cents (or should that be sense?) is less a conversation held person to person...

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Intuit CEO Says Accountants Must Get On Board With AI
Intuit CEO Says Accountants Must Get On Board With AI
November 21, 2017  |  B2B Payments

Brad Smith, CEO of enterprise software firm Intuit, is warning accountants that they must embrace artificial intelligence (AI) in their professions or risk falling behind....

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