chatbot

NEW REPORT: For Mastercard, Are APIs More Priceless Than Plastic?
NEW REPORT: For Mastercard, Are APIs More Priceless Than Plastic?
July 13, 2017  |  API

Could APIs be the great payment equalizers? One major payment company is ready to take that chance in an effort to expand the reach of...

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AI/BOT: Where Do Chatbots Go From Here?
AI/BOT: Where Do Chatbots Go From Here?
July 06, 2017  |  Chatbots And Commerce

Within the past year, Facebook’s Messenger has been responsible for the boom in chatbot growth. With more than 100,000 businesses creating interactive company chatbots, it...

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Baidu Buys Human Machine Interaction Tech Company KITT.AI For Undisclosed Sum
Baidu Buys Human Machine Interaction Tech Company KITT.AI For Undisclosed Sum
July 06, 2017  |  Partnerships / Acquisitions

KITT.AI, the company that makes human machine interaction easy with natural language understanding technologies, has been sold to Baidu, the leading internet search company in...

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Tommy Hilfiger Adds Innovative Chatbot Feature
Tommy Hilfiger Adds Innovative Chatbot Feature
June 29, 2017  |  Retail

With artificial intelligence moving forward and many companies hopping on board, chatbots have become a pervasive force in the retail industry. Consumers’ desire to receive...

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Aspect Software Chatbot, Agent Sync Achieves Customer Satisfaction
Aspect Software Chatbot, Agent Sync Achieves Customer Satisfaction
June 16, 2017  |  Retail

The age-old question of whether technology will replace human jobs has been a tough one to answer but hotly debated over the past few years....

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Can Social Become The Complete Fashion Shopping Experience?
Can Social Become The Complete Fashion Shopping Experience?
June 16, 2017  |  Omnicommerce

A picture may be worth a thousand words, but can it help a chatbot make you look like a million bucks? The hot-off-the-presses PYMNTS.com Omnicommerce...

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NEW REPORT: Chatbots Go Omnichannel As Personal Stylists
NEW REPORT: Chatbots Go Omnichannel As Personal Stylists
June 15, 2017  |  Omnicommerce

Everyone could use a little styling help from time to time, but would you more likely ask a bedazzling chatbot than a human personal stylist...

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AI/BOT: Man Versus Artificial Intelligence
AI/BOT: Man Versus Artificial Intelligence
June 13, 2017  |  Chatbots And Commerce

Since the advent of technology, the age-old battle of man versus machine has been an issue. Whether it’s televisions entering homes in the mid-20th-century or...

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AI/Bot: Dole’s Secret Artificial Intelligence Weapon
AI/Bot: Dole’s Secret Artificial Intelligence Weapon
June 09, 2017  |  Artificial Intelligence

Artificial intelligence (AI)–assisted technologies have been on the rise over the past few years. From virtual personal assistants to video games, smart cars, online customer...

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