chatbots

In the GenAI Era, Why Are Customer Service Chatbots Dumb?
In the GenAI Era, Why Are Customer Service Chatbots Dumb?
February 20, 2025  |  artificial intelligence

When ChatGPT first burst onto the scene, it sparked a wave of enthusiasm about how generative artificial intelligence (GenAI) could revolutionize online customer service. Get...

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AI and Humans: A Complex Partnership in the Workplace
AI and Humans: A Complex Partnership in the Workplace
February 18, 2025  |  Artificial Intelligence

The rise of artificial intelligence agents — bots that not only provide information to users but also execute tasks for them — has sparked talk...

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Musk: New Version of Grok AI Tool Launching Monday
Musk: New Version of Grok AI Tool Launching Monday
February 16, 2025  |  artificial intelligence

Elon Musk says his xAI will debut the latest version of its Grok model this week. Get the Full Story Complete the form to unlock...

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Building Your Own AI Dream Team: No Code, No Problem
Building Your Own AI Dream Team: No Code, No Problem
February 13, 2025  |  Artificial Intelligence

Artificial intelligence agents can transform a small staff into a productive workforce that can tackle tasks typically handled by larger teams. Get the Full Story...

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AI Models: OpenAI Unveils AI Model Plans, Anthropic Launches Economic Index
AI Models: OpenAI Unveils AI Model Plans, Anthropic Launches Economic Index
February 13, 2025  |  artificial intelligence

OpenAI CEO Sam Altman said the next advanced version of its GPT large language model series will be coming in “weeks or months,” according to...

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AI Startups: Anthropic Nears OpenAI in Fundraises but Lags Far Behind in Adoption
AI Startups: Anthropic Nears OpenAI in Fundraises but Lags Far Behind in Adoption
February 12, 2025  |  artificial intelligence

Anthropic, the AI startup founded by former OpenAI engineers, is in talks to raise up to $2 billion for a valuation of $60 billion. The...

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Google Files Patent for AI Chatbot That Answers Phone Calls
Google Files Patent for AI Chatbot That Answers Phone Calls
February 11, 2025  |  Google

Google has filed a patent for a personalized artificial intelligence (AI)-powered chatbot that can answer — and respond to — phone calls on your behalf....

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This Week in AI: Tech Giants’ Spending Soars; Meta Rethinks Metaverse
This Week in AI: Tech Giants’ Spending Soars; Meta Rethinks Metaverse
February 07, 2025  |  Artificial Intelligence

This week in artificial intelligence, Big Tech invests in AI, Meta rethinks its metaverse pivot and DeepSeek poses a potential security threat. Get the Full...

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DeepSeek Restricts Access as AI Model Balloons in Popularity
DeepSeek Restricts Access as AI Model Balloons in Popularity
February 06, 2025  |  Artificial Intelligence

DeepSeek’s artificial intelligence model is reportedly too popular for its own good. Get the Full Story Complete the form to unlock this article and enjoy...

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