PYMNTS-MonitorEdge-May-2024

chatbots

Google Renames AI Chatbot, Launches Subscription and Mobile Experiences
Google Renames AI Chatbot, Launches Subscription and Mobile Experiences
February 08, 2024  |  Artificial Intelligence

Google renamed its artificial intelligence chatbot, launched a new version of it, introduced mobile experiences and added a new subscription plan. Formerly known as Bard,...

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Byte-Sized Models Will Have a Big Impact on Democratizing AI  
Byte-Sized Models Will Have a Big Impact on Democratizing AI  
February 06, 2024  |  artificial intelligence

When it comes to using artificial intelligence (AI) systems, many firms are fishing with dynamite. That’s because the biggest and most impressive large language models...

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How AI Is Turning Conversations Into Transactions for Merchants
How AI Is Turning Conversations Into Transactions for Merchants
February 01, 2024  |  Artificial Intelligence

Artificial intelligence (AI), in the form of predictive algorithms, has been around for a while.  But while its impact has primarily been in the background...

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GenAI Can Help Credit Unions Match Payments Innovation to Member Needs
GenAI Can Help Credit Unions Match Payments Innovation to Member Needs
February 01, 2024  |  Artificial Intelligence

Vlad Jovanovic, vice president of innovation at PSCU, told PYMNTS that credit unions will gain loyalty as they harness artificial intelligence to forge new use...

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‘Accessible’ AI Makes Leap From Concept to Reality Happen Faster, Fiserv Says
‘Accessible’ AI Makes Leap From Concept to Reality Happen Faster, Fiserv Says
January 31, 2024  |  Artificial Intelligence

Brandy Wood, vice president and head of client experience products at Carat from Fiserv, told PYMNTS that despite all the headlines and controversies swirling around...

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Can GenAI Make Wealth Management Platforms Interoperable?
Can GenAI Make Wealth Management Platforms Interoperable?
January 31, 2024  |  Artificial Intelligence

One of the books tech founders consistently quote is “Crossing the Chasm” by Geoffrey Moore. It has become something of a bible for tech sales...

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Connected eBikes Popular as Ride Now, Pay Later Models Surge
Connected eBikes Popular as Ride Now, Pay Later Models Surge
January 30, 2024  |  Transportation

Consumers’ device portfolio has changed significantly over the years, largely due to technological breakthroughs and evolving consumer preferences in a world dominated by digital transformation....

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GenAI’s Role in Transforming Payments: Sovos Says Don’t Expect a Revolution
GenAI’s Role in Transforming Payments: Sovos Says Don’t Expect a Revolution
January 30, 2024  |  Artificial Intelligence

Eric Lefebvre, chief technology officer at Sovos, said generative artificial intelligence (AI) will transform the ways in which consumers and businesses interact with financial institutions...

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eCommerce Firms Use Advanced Screening Tools to Combat Tech-Driven Fraud
eCommerce Firms Use Advanced Screening Tools to Combat Tech-Driven Fraud
January 26, 2024  |  Security & Fraud

eCommerce firms are grappling with the widespread impact of fraud, and according to PYMNTS Intelligence research, more than 80% encountered true fraud — verified instances...

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