PYMNTS-MonitorEdge-May-2024

chatbots

Exploring the Ethical Implications of AI in Retail
Exploring the Ethical Implications of AI in Retail
December 11, 2023  |  Artificial Intelligence

Generative AI significantly enhances customer engagement in retail by personalizing experiences. As a result, retailers now harness AI to tailor product recommendations and marketing campaigns,...

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Microsoft to Add OpenAI’s Latest Models to Copilot
Microsoft to Add OpenAI’s Latest Models to Copilot
December 05, 2023  |  Artificial Intelligence

Microsoft announced new features it will add to its artificial intelligence (AI) experience, Copilot, in 2024. The news comes as Microsoft marks the first year...

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Retailer AI Chatbots Accused of Illegal Wiretapping
Retailer AI Chatbots Accused of Illegal Wiretapping
December 03, 2023  |  artificial intelligence

There’s a new legal question about artificial intelligence (AI) at the center of a recent federal lawsuit. Can AI engage in illegal wiretapping? The class-action...

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This Week in AI: ChatGPT’s Birthday, Amazon’s Ambitions, Payment Efficiencies 
This Week in AI: ChatGPT’s Birthday, Amazon’s Ambitions, Payment Efficiencies 
December 01, 2023  |  Artificial Intelligence

Thursday (Nov. 30) was OpenAI’s ChatGPT’s first birthday.  And what a year it’s been for the generative artificial intelligence (AI) landscape more broadly.  We are...

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Amazon Amps Up AI Efforts, While Walmart Takes a Shoppable Blockbuster Approach
Amazon Amps Up AI Efforts, While Walmart Takes a Shoppable Blockbuster Approach
December 01, 2023  |  Retail

This week, eCommerce giant Amazon rolled out a new slew of artificial intelligence (AI) tools, giving brands and retailers a chance to upgrade their customer experiences without...

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Can’t Choose the Right AI Model? Amazon Wants to Help
Can’t Choose the Right AI Model? Amazon Wants to Help
November 30, 2023  |  Artificial Intelligence

For nearly a year, there has been one clear generative artificial intelligence leader: OpenAI. But now, with generative AI technology advancing rapidly — and hastily...

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ChatGPT Mobile App Downloaded 110 Million Times in 6 Months 
ChatGPT Mobile App Downloaded 110 Million Times in 6 Months 
November 30, 2023  |  artificial intelligence

Six months after ChatGPT became available in its first native mobile version, its mobile app has been downloaded more than 110 million times and generated...

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Multitasking in the Voice Economy Is Being Reshaped by Gen AI
Multitasking in the Voice Economy Is Being Reshaped by Gen AI
November 28, 2023  |  Artificial Intelligence

It has become commonplace to say that generative artificial intelligence will upend, well, everything. The rise of AI and a range of hyper-enabled chatbots and...

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This Week in AI: Sam Altman, for-Profits and Enterprise Accelerationism
This Week in AI: Sam Altman, for-Profits and Enterprise Accelerationism
November 22, 2023  |  Artificial Intelligence

The generative artificial intelligence landscape showed some of its biggest growing pains this week. And those growing pains gave industry observers a case of whiplash....

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