PYMNTS-MonitorEdge-May-2024

chatbots

AI Explained: The Hidden Fuel Powering AI’s Language Revolution
AI Explained: The Hidden Fuel Powering AI’s Language Revolution
September 30, 2024  |  Artificial Intelligence

In data centers worldwide, trillions of words sit ready to teach machines how to talk. This collection of text — known as a corpus in...

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The Week in AI: Chatbots Fuel Cybercrime; Google, Meta and OpenAI Announce Upgrades
The Week in AI: Chatbots Fuel Cybercrime; Google, Meta and OpenAI Announce Upgrades
September 27, 2024  |  Artificial Intelligence

Artificial intelligence is reshaping industries, from cybercriminals exploiting chatbots to Google supercharging Gemini for business breakthroughs. Meanwhile, Meta and Microsoft are using AI to transform...

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AI Chatbots Could Become Cybercriminals’ Latest Weapon
AI Chatbots Could Become Cybercriminals’ Latest Weapon
September 26, 2024  |  artificial intelligence

Artificial intelligence (AI) chatbots, often heralded for their productivity benefits, now threaten cybersecurity as criminals harness them to create sophisticated malware. HP Wolf Security researchers...

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How AI, Personalization and Instant Engagement Are Transforming B2B Marketing
How AI, Personalization and Instant Engagement Are Transforming B2B Marketing
September 26, 2024  |  B2B Payments

When technology advances, everything changes. And that couldn’t be truer across the B2B landscape — particularly when it comes to marketing. In today’s business-to-business landscape,...

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Google Reportedly Spent $2.7 Billion to Rehire Character.AI Founder
Google Reportedly Spent $2.7 Billion to Rehire Character.AI Founder
September 25, 2024  |  artificial intelligence

Google reportedly paid $2.7 billion to rehire ex-employee/AI guru Noam Shazeer. According to The Wall Street Journal (WSJ), Shazeer, who co-authored research that helped popularize artificial intelligence...

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Google Reports 2 Million Developers Building With Its GenAI Solutions
Google Reports 2 Million Developers Building With Its GenAI Solutions
September 24, 2024  |  artificial intelligence

Google’s artificial intelligence (AI) model Gemini is being put to work by companies in a variety of ways, delivering answers, recommendations and new capabilities to...

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Yellow.ai Launches Voice Platform for Customer Service AI Agents
Yellow.ai Launches Voice Platform for Customer Service AI Agents
September 17, 2024  |  Artificial Intelligence

Yellow.ai launched a large language model-powered voice platform that powers artificial intelligence agents designed to handle high volumes of customer inquiries in customer service applications....

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Connectly Raises $20 Million to Build Conversational Commerce Tools
Connectly Raises $20 Million to Build Conversational Commerce Tools
September 11, 2024  |  artificial intelligence

Conversational commerce startup Connectly has raised $20 million in funding. The Series B round, announced Wednesday (Sept. 11), was led by Alibaba, with participation from...

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What OpenAI’s Rumored Strawberry ChatGPT Upgrade Could Mean for AI
What OpenAI’s Rumored Strawberry ChatGPT Upgrade Could Mean for AI
September 11, 2024  |  artificial intelligence

OpenAI is reportedly set to release “Strawberry,” an advanced AI model, sparking excitement — and curiosity — about its potential to advance machine reasoning. This...

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