PYMNTS-MonitorEdge-May-2024

chatbots

Google Backs Away From Chatbots
Google Backs Away From Chatbots
October 08, 2018  |  Artificial Intelligence

A not so very long time ago, chatbots were forecast to be the next big thing in digital ecosystems. Starting with Facebook’s big announcement of its...

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Wirecard Teams Up With Cognigy For Chatbot Payments, YES BANK Rolls Out Cashless System
Wirecard Teams Up With Cognigy For Chatbot Payments, YES BANK Rolls Out Cashless System
September 12, 2018  |  Global Payments

Welcome to The Axis, your look at payments news from around the world. Coverage includes Germany’s Wirecard works with Cognigy on digital payments within chatbot conversations, India’s...

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Payments’ Stranger Things
Payments’ Stranger Things
August 13, 2018  |  Payments Innovation

The payments world could very well be living in the Upside Down. The Upside Down is the fictional parallel universe controlled by a hive mind...

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IPOs Sizzle Amid Stocks, While Ripple Gets Served
IPOs Sizzle Amid Stocks, While Ripple Gets Served
July 06, 2018  |  Sizzle/Fizzle

Sizzle IPOs: See a renaissance of sorts, topping $35 billion in 2018, amid the fastest pace in 20 years and among verticals as far-flung as...

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Chatbots Could Save Retail, Banking, Healthcare Billions Annually
Chatbots Could Save Retail, Banking, Healthcare Billions Annually
July 05, 2018  |  Chatbots

The adoption of chatbots in retail, banking, and healthcare will save companies $11 billion each year by 2023, according to new research from Juniper Research....

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Self-Service Kiosks Boost Consumer Spending By 30 Percent
Self-Service Kiosks Boost Consumer Spending By 30 Percent
June 26, 2018  |  Retail

With the introduction of kiosks, quick-service restaurants (QSRs) are speeding up the traditional ordering process. But these devices can do more than allow customers to...

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Teams Compete To Create The Best AI Chatbot And Win $3.5M Alexa Prize
Teams Compete To Create The Best AI Chatbot And Win $3.5M Alexa Prize
June 14, 2018  |  Alexa

Eight teams are working to build chatbots using Amazon’s resources and win the Alexa Skills $1.5 million prize (with $2 million in other grants and...

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The Chatbot Revolution: When, Not If
The Chatbot Revolution: When, Not If
May 17, 2018  |  Voice Activation

Sometime around the year 2000, small business (SMB) owners woke up one day and realized they needed a website. The case for SMBs having their...

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Major Updates Coming To Microsoft’s Chatbot Tools
Major Updates Coming To Microsoft’s Chatbot Tools
May 08, 2018  |  Artificial Intelligence

Microsoft CEO Satya Nadella has revealed that a major update is coming to the company’s conversational AI tools. The update will allow users to more...

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