PYMNTS-MonitorEdge-May-2024

chatbots

Live More. Bank Less. Bot Smarter.
Live More. Bank Less. Bot Smarter.
June 29, 2017  |  Banking

Singapore’s DBS Bank has a philosophy — Live More, Bank Less — which, at first seems like an odd mission for a multinational bank to adopt. Unless, of...

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Aspect Software Chatbot, Agent Sync Achieves Customer Satisfaction
Aspect Software Chatbot, Agent Sync Achieves Customer Satisfaction
June 16, 2017  |  Retail

The age-old question of whether technology will replace human jobs has been a tough one to answer but hotly debated over the past few years....

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NEW REPORT: Chatbots Go Omnichannel As Personal Stylists
NEW REPORT: Chatbots Go Omnichannel As Personal Stylists
June 15, 2017  |  Omnicommerce

Everyone could use a little styling help from time to time, but would you more likely ask a bedazzling chatbot than a human personal stylist...

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Building High IQ Bots
Building High IQ Bots
May 03, 2017  |  Chatbots

Ever since Facebook made its big bot announcement in 2016, conversational AI (or chatbots) are all of a sudden everywhere — along with their promise...

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Chatbot Tracker: Helping Productivity
Chatbot Tracker: Helping Productivity
April 25, 2017  |  Chatbots

Chatbots have moved into a unique position over the past few years. Rather than using chatbots to resolve customer service issues solely on company websites or...

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The Bots Are Coming! The Bots Are Coming!
The Bots Are Coming! The Bots Are Coming!
April 20, 2017  |  Chatbots

A manual published in the late 1800s for New York City school teachers may not seem like a likely source of favored conventional wisdom. But...

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Pegasystem Aims To Evolve Chatbots With Pega Intelligent Virtual Assistant
Pegasystem Aims To Evolve Chatbots With Pega Intelligent Virtual Assistant
April 19, 2017  |  Chatbots

Pegasystems, the software company, announced Tuesday (April 18) the launch of Pega Intelligent Virtual Assistant, an artificial intelligence-powered (AI) bot that turns applications into smart...

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Facebook Messenger 2.0: Lotsa Bots
Facebook Messenger 2.0: Lotsa Bots
April 19, 2017  |  Facebook

Innovator, entrepreneur and architect of “the greatest show on Earth” P.T. Barnum famously said, “There is no such thing as bad publicity.” This week, going...

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Hollywood’s Newest Special Effect, Digital Banking?
Hollywood’s Newest Special Effect, Digital Banking?
April 19, 2017  |  Digital Banking

Who knew King Kong and digital banking had anything in common? The Hollywood magic behind some big-name blockbusters is now powering a series of realistic-looking...

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