Sunil Vasisht, chief operating officer at Meridian Springs Primary Care, tells PYMNTS how the practice was able to leverage the subscription business model for healthcare — Quality healthcare on demand, accessed with the same ease as a favorite movie or TV series, is not merely...
Subscription-based services soared as consumers sought access to goods, services and entertainment during the pandemic. Lately, however, subscriptions have seen a downturn due to inflation, with the percentage of United States consumers with subscriptions dropping from 47% in 2020 to 41% in 2021. A recent...
Many consumers “cheat” subscriptions to get free benefits. Yet the way that they cheat depends on the type of subscription they have. For the September edition of PYMNTS’ Subscription Commerce Conversion Index study, “The Subscription Commerce Conversion Index: The Challenge Of Cheaters,” created in collaboration...
As subscription commerce moves from the pandemic sign-up wave to consumers being more selective and wanting more control, subscription providers are enhancing business models to deliver more value at a time when many subscriptions must pass the “nonessential” test. Speaking with PYMNTS for the “Subscribe...
New Jersey will be regulating automatically-renewing subscription services, according to a report from Perkins Coie, following several other states. The lawsuits come in response to the rapidly expanding subscription economy, which saw massive expansions over the pandemic. Over two-thirds of Americans now make use of...
As brands look to adapt to the new omnichannel normal, one of the most powerful tools at their disposal is data, leveraging digital platforms to more deeply understand (and consequently influence) the behavior of their customers. Quick-service restaurant (QSR) giant Taco Bell, for one, which...
Many consumers using online subscription services have developed staying one step ahead of having to pay for them into an art form — a fact of life for companies offering streaming services and deliveries of specialty foods, cosmetics, fashion items and more. A new research...
Improving the subscription payment process can help subscription merchants maintain their customer bases. The payment process is a vital part of a consumer’s subscription experience. A payment process that is clunky and filled with friction is prone to avoidable customer churn. Therefore, one of the...
Inflation may be moderating, but high prices on everything force consumers to rethink what’s really essential. Juan Palacio of BloomsyBox tells PYMNTS how flexible payments and cancellation policies are helping turn flowers into an essential monthly purchase.
