Subscription Commerce

Subscription Commerce
Why Streaming Services Have Less Customer Churn
June 25, 2019

Ownership has been largely replaced with so-called subscription commerce. Instead of owning DVDs, consumers subscribe to Netflix, and rather than buying — or even downloading — albums, consumers pay a monthly fee to Spotify to access practically any music they might want. Books and games...

Subscription Commerce
How Netflix And HBO Reduce Subscriber Churn
June 24, 2019

In late May, millions of fans streamed the finale of the popular fantasy series Game of Thrones (GoT). When the series ended, however, HBO faced a different kind of battle: how to keep millions of fans subscribed to its streaming service in the post-GoT era....

Subscription Commerce
Subscription Commerce Companies Expand Offerings To Stay Competitive
May 30, 2019

Subscription commerce encompasses such a wide variety of services, from Netflix to wardrobe curation to pet food delivery, it’s no surprise that on average, according PYMNTS Subscription Commerce Tracker, Americans spent $2 billion per month on subscriptions in 2018. More than half (57 percent) of...

Subscription Commerce
Helping Merchants Play To Win In The $500B Subscription Space
May 29, 2019

More than half of all Americans now subscribe to digital news or entertainment streaming services, and such offerings are already beginning to crop up in new industries, like cars and financial services. Companies are developing new subscription boxes, tiers and perks to retain customers’ loyalty...

Subscription Commerce
It’s Always 5 O’Clock Somewhere: Distilleries Get Into Subscription Retail
April 19, 2019

There’s nothing inherently wrong with such whiskeys as Jim Beam and Jack Daniels — they are a staple of blues, country and rock-and-roll songwriting, after all, and still have the power to soften the edges of a rough work week by the time Friday evening...

Subscription Commerce
Walmart Teams With KIDBOX To Style Children On The Cheap
April 16, 2019

Retailing giant Walmart announced Tuesday (April 16) a partnership with KIDBOX to offer Walmart.com customers an exclusive, curated stylebox for kids. In a press release, Walmart said customers also have the option to receive curated clothing each season without having to pay a styling fee....

Subscription Commerce
Behind DoorDash’s Zero-Dollar Delivery Subscription Service
March 27, 2019

Six months ago, to stay competitive, DoorDash launched its subscription service DashPass, which offers zero-dollar delivery for a monthly fee. In the latest Subscription Commerce Tracker, DashPass Head of Subscription Jack Ruth tells PYMNTS what months of testing taught the company about maintaining profitability, and...

Subscription Commerce
DoorDash Taps Subscriptions To Keep Free Delivery Profitable
March 26, 2019

Industries ranging from gaming to transportation are experimenting with subscription services as they look to woo new customers and retain existing customers. In some segments, like video-streaming services, where subscriptions have been around for years now, the market is experiencing a rush of competition from...

Subscription Commerce
How Payments Have Ignited Subscription eCommerce
February 26, 2019

Subscription commerce has come a long way since book-of-the-month clubs and those record and cassette retailers that tempted teenagers with seeming impossible introductory deals. Yet subscription eCommerce is still a youthful industry, one that, in the words of Emma Clark, chief of staff at Recurly,...