Subscription businesses looking to boost their performance may need to get more granular about data. By the Numbers For PYMNTS’ recent study “The State Of Subscription Business: Best Practices And Business Performance Drivers,” created in collaboration with FlexPay, we surveyed 200 executive decision-makers at companies that...
As a subscription business, performance is only as good as the metrics you measure. That’s a prime takeaway from “The State Of Subscription Business: Best Practices And Business Performance Drivers,” a PYMNTS and FlexPay collaboration, which examines the correlation between churn, failed payments and customer...
Subscription companies are looking to deploy best practices as they deal with an economic downturn. That’s one of the findings of a new report released by global payments and technology company FlexPay and PYMNTS. “The State of Subscription Business: Best Practices and Business Performance Drivers”...
The Amsterdam-based startup Creative Fabrica has raised $61 million in a fresh funding round. An online marketplace for fonts, graphics, digital designs and other content for designers and crafters, in addition to human-designed materials, Creative Fabrica also lists artificial intelligence-generated (AI) content. On the AI...
As economic pressures continue, the majority of subscription companies are preparing for a difficult year. By the Numbers For PYMNTS’ recent study “The State Of Subscription Business: Best Practices And Business Performance Drivers,” created in collaboration with FlexPay, we surveyed 200 executive decision-makers at companies...
PYMNTS’ latest research on the subscription industry reveals that firms that track and manage customer lifetime value (LTV) are five times more likely to be top performers at minimizing revenue loss due to failed payments. While most subscription firms track metrics such as customer churn...
In 2023, D2C companies relying on recurring payments may need to rethink their business model. In an interview with PYMNTS, Matthew Berk, CEO and co-founder of direct-to-consumer (D2C) coffee company Bean Box, which offers both subscriptions and products available for one-time purchase, argued that companies...
It’s been a year of transitions for the subscription business, creating question marks for 2023. Invoking “the great unsubscribe” became commonplace in 2022 as inflation-beset consumers had to pick and choose between the subscriptions acquired during two years of COVID restrictions. Those were hard choices,...
With data showing consumers cutting back retail subscriptions, merchants must rethink how to reduce churn. And with more subscribers reining in spending, sticky.io President and CEO Brian Bogosian said the “do I really need this” scrutiny over keeping or dumping a subscription cannot be taken lightly. “I think that...
