Citi

Citi Commercial Cards Implements AI Call Center Solution
Citi Commercial Cards Implements AI Call Center Solution
February 03, 2020  |  Artificial Intelligence

Citi Commercial Cards is introducing an intelligent virtual agent (IVA) capability at its U.S. call centers, Citi announced on Monday (Feb. 3). Citi will harness...

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Tune In: Best PYMNTS (or Payments) Podcasts Of 2019
Tune In: Best PYMNTS (or Payments) Podcasts Of 2019
December 24, 2019  |  News

PYMNTS doesn’t just cover the news. We regularly feature podcast conversion with the leading experts, executives and entrepreneurs involved in transactions and commerce and all...

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PayPal: Taking On Corporates’ B2C Payment Pain Points With Digital Wallets
PayPal: Taking On Corporates’ B2C Payment Pain Points With Digital Wallets
December 18, 2019  |  B2B Payments

For corporates, moving money across borders is linked to no shortage of friction points, particularly as businesses elevate their demands for speed, visibility and predictability...

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Top News In Payments: Amazon Nixes FedEx Ground For Prime; Paris Strikes Drive 30 Pct Drop In Retail Sales
Top News In Payments: Amazon Nixes FedEx Ground For Prime; Paris Strikes Drive 30 Pct...
December 17, 2019  |  News

In today’s top payments news, Amazon tells sellers they can no longer use FedEx Ground for Prime shipments, and Paris retailers suffer massive sales dips...

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Citi Treasury Services, PayPal Team On Global Mass Payouts
Citi Treasury Services, PayPal Team On Global Mass Payouts
December 16, 2019  |  Payment Methods

PayPal and Citi have grown their partnership to allow institutional clients of Citi to make payments into their customers’ PayPal digital wallets, according to a release....

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The Architecture Of A Cross-Border B2B Payment
The Architecture Of A Cross-Border B2B Payment
December 11, 2019  |  B2B Payments

For years, any attention given to solving B2B payments friction was typically focused on the payer. Yet, as innovators have chip away at friction points,...

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Citi: Treasurers, Embracing RTP’s Bright Future — While Bracing For Dark Days Ahead
Citi: Treasurers, Embracing RTP’s Bright Future — While Bracing For Dark Days Ahead
December 02, 2019  |  Executive Insights

It’s said that change is the only constant in life. So it is with business, with payments, with the ways we pay — when and...

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Citigroup Fined $56M In UK For Regulatory Reporting Miss
Citigroup Fined $56M In UK For Regulatory Reporting Miss
November 26, 2019  |  Bank Regulation

The Prudential Regulation Authority (PRA), the supervisory arm of the Bank of England (BoE), has fined Citigroup a record-breaking $56.3 million for not completing accurate...

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Accounts Receivable Begins To Tackle Payables Friction
Accounts Receivable Begins To Tackle Payables Friction
November 26, 2019  |  B2B Payments

Accounts payable (AP) automation is beneficial, and even necessary, for many businesses still bogged down by paper. But as the latest PYMNTS Next-Gen AP Automation Tracker...

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