Click-and-Mortar™

Experiential Retail Stages an In-Store Comeback
Experiential Retail Stages an In-Store Comeback
December 02, 2024  |  retail

Experiential retail is making a comeback as brands pivot from traditional sales models to more engaging shopping experiences driven by consumers seeking more meaningful interactions...

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Walmart EVP: Digital Helps Create ‘Moments of Serendipity’ In-Store for 100 Million Weekly Shoppers
Walmart EVP: Digital Helps Create ‘Moments of Serendipity’ In-Store for 100 Million Weekly Shoppers
November 05, 2024  |  Walmart

As consumers’ retail expectations rapidly evolve, Walmart is looking to omnichannel technology to revitalize the brick-and-mortar journey.   Cedric Clark, EVP of store operations at...

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Japanese Fashion Brand GU’s Seamless Shopping Experience Now Open in US
Japanese Fashion Brand GU’s Seamless Shopping Experience Now Open in US
October 29, 2024  |  Retail

GU, a Japanese fashion brand and sister company to Uniqlo, launched its first U.S. flagship store in New York and its eCommerce platform last month....

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Two-Thirds of Consumers Now Use Some Digital Shopping Features
Two-Thirds of Consumers Now Use Some Digital Shopping Features
October 24, 2024  |  Retail

In an era where online and in-store shopping are becoming intertwined, Click-and-Mortar™ shopping is emerging. This hybrid shopping style reflects a growing consumer preference for...

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Saudi Arabia Takes Global Leadership Role in Click-and-Mortar™ Shopping
Saudi Arabia Takes Global Leadership Role in Click-and-Mortar™ Shopping
October 15, 2024  |  Retail

  In Saudi Arabia, consumers love Click-and-Mortar™ shopping, which mixes the best of online and in-store experiences. More than half of the country’s shoppers prefer...

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Fabric CEO: ‘Peak Website’ Helps Retailers Win Battle for Post-Purchase Efficiency
Fabric CEO: ‘Peak Website’ Helps Retailers Win Battle for Post-Purchase Efficiency
September 24, 2024  |  Retail

“This is where the battle’s going to be won,” Mike Micucci, CEO at fabric, told PYMNTS’ Karen Webster. “This” is retail’s ability to meet consumers where...

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Walmart Hopes In-Person Advantage Can Shrink Amazon’s Fashion Lead
Walmart Hopes In-Person Advantage Can Shrink Amazon’s Fashion Lead
September 13, 2024  |  Retail

As Amazon outstrips Walmart in clothing sales, the latter is using its brick-and-mortar expertise in an attempt to close the gap. The big-box retailer announced...

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Instacart Product Chief Says Grocery’s Future Is All About the AI-Powered ‘Personal Planogram’
Instacart Product Chief Says Grocery’s Future Is All About the AI-Powered ‘Personal Planogram’
August 26, 2024  |  Retail

One hundred years ago, the grocery shopper was just trying out the new concept of chain stores like Piggly Wiggly, A&P and King Kullen. She...

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How Consumers Shop: Five Insights From This Year’s PYMNTS Intelligence Reports
How Consumers Shop: Five Insights From This Year’s PYMNTS Intelligence Reports
August 09, 2024  |  Retail

So far this year, PYMNTS Intelligence data has illuminated a wide range of shopper behaviors, highlighting how omnichannel engagement is changing over time and how...

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