The eCommerce bounce — at least for the fourth quarter — has been considerable. And as measured as a percentage of overall retail sales —...
As retailers look to drive omnichannel engagement to boost customers’ spending, Home Depot is linking the online shopping experience to its physical stores, catering to...
Click-and-Mortar™ experiences — where consumers use convenient digital features alongside in-store shopping — are changing retail in the United States. Consumers are beginning to adopt...
Online and in-store shopping need not be separate, according to the consumer experience transforming the retail landscape: Click-and-Mortar™ shopping. Shoppers with a Click-and-Mortar™ approach use...