clienteling

Banking Takes a Page out of Retail’s ‘Clienteling’ Playbook
Banking Takes a Page out of Retail’s ‘Clienteling’ Playbook
May 28, 2024  |  Banking

Banking, like any business, thrives on customer loyalty, on getting the right customers through the digital doors … and the branch settings too. The rise...

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Clienteling Comes To Digital 3.0
Clienteling Comes To Digital 3.0
June 17, 2020  |  Retail

Clienteling is familiar to any retailer who wants to stay in touch with their most valuable customers. But it too is now making the shift...

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Upscale Retailers Embrace ‘Clienteling’ To Stay Connected
Upscale Retailers Embrace ‘Clienteling’ To Stay Connected
May 08, 2020  |  Retail

New York City fashion boutique Nili Lotan has a client list that reads like the front row at Fashion Week (back when such events were...

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Clienteling Gives Retailers COVID-19 Interaction Options
Clienteling Gives Retailers COVID-19 Interaction Options
April 09, 2020  |  Retail

Clienteling — the practice of assigning retail sales associates to high value customers — is having a moment. What was known as a “nice to...

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