cloud technology

Cross-Channel Customer Service Is Lacking Quality
Cross-Channel Customer Service Is Lacking Quality
April 28, 2017  |  Consumer Insights

When it comes to customer service, it turns out companies are lacking in their cross-channel service. According to the latest research from cloud contact center...

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KPMG Touts The Progress Procurement Has Made
KPMG Touts The Progress Procurement Has Made
January 03, 2017  |  B2B Payments

As the old joke goes, for corporate professionals, the procurement department is where you go to retire. Indeed, said KPMG‘s Procurement and Operations in the Americas...

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HPE, Microsoft Combine Forces For Cloud Adoption
HPE, Microsoft Combine Forces For Cloud Adoption
December 05, 2016  |  B2B Payments

HPE, one part of the now-split Hewlett Packard, and Microsoft are teaming up to promote hybrid cloud adoption among their joint clients. Reports Friday (Dec....

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The Dollars And Cents Behind Enterprise Cloud Adoption
The Dollars And Cents Behind Enterprise Cloud Adoption
January 05, 2016  |  B2B Payments

Cloud technology has already changed the way businesses run their back-end operations, and when it comes to finances, everything from payroll to treasury management processes...

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Grasping The Potential Of HR Technology
Grasping The Potential Of HR Technology
January 04, 2016  |  B2B Payments

Tracking employee hours, managing benefits, handling legislative changes in worker compensation and health care – these are all complex tasks to manage, but for SMEs,...

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