Source: searchcio.techtarget.com
As competition for customer loyalty grows fiercer, brands are sharpening their focus on the post-purchase phase — a critical yet frequently neglected part of the...
At a bustling Amazon warehouse, robots weave through aisles, selecting items for shipment with increasing speed and accuracy. These aren’t pre-programmed machines but artificial intelligence...
In an era where luxury is becoming increasingly defined by personalization, wealthy consumers are demanding that brands innovate, tailoring their offerings to match their individual...
A flat June reading for retail sales can be a tossup in terms of getting a sense of how the consumer is faring. The data...
Around the world, malls are adding new electric vehicle (EV) charging stations to attract the high-income shoppers who own them and to get them to...
U.S. companies are reportedly looking to this summer’s Paris Olympics to put them ahead of their competitors. Event sponsors have spent 18% more on the...
Signet Jewelers, the world’s largest diamond retailer, faces a distinct challenge in creating customer loyalty. Unlike frequently purchased consumer goods, jewelry purchases tend to be...
As Walmart looks to hold its own against Amazon’s growing lead in retail, the company is leaning into its food and beverage stronghold, leveraging automation...
Artificial intelligence (AI) features in new smartphones from Samsung and Apple signal a shift that could alter user interactions and mobile commerce. Samsung set the...