The ghost kitchen industry has become a shadow of its former self. These online-only dining spaces boomed during the pandemic, but as a report Friday (April...
Consumers prefer to pick up their restaurant meals, but where they purchase them is no longer as clear-cut. Kroger has been crowned the nation’s top sushi seller,...
Across generations, consumers are loath to trade down to restaurants with lower-quality food, even as prices rise, but PYMNTS research finds that Gen Z is...
Building on its mobile loyalty app, Starbucks is looking to take its data-informed personalization into its physical stores with digital menu boards. On a call...
As Chipotle looks to grow its already significant base of loyal customers, the brand is turning to personalized messaging to boost engagement. The fast-casual giant,...
Following its decision to finally get on Uber Eats’ marketplace, Domino’s Pizza is stepping up its efforts to maintain engagement through its direct channels by offering...
With automation increasingly catching on in the restaurant industry, PYMNTS research finds that men are twice as likely as women to have any interest in...
Defenders of the ghost kitchen model overwhelmingly tout one key benefit — the speed that these virtual brands can offer. By the Numbers For PYMNTS’...
As ready-to-eat meal options gain share from restaurants, DIG has become the latest eatery to take an “If you can’t beat ’em, join ’em” approach....