connected dining

P.F. Chang’s Joins Restaurants Wooing Deal Seekers With Happy Hours
P.F. Chang’s Joins Restaurants Wooing Deal Seekers With Happy Hours
July 17, 2023  |  Restaurant innovation

With restaurants crunched both by labor and food price challenges, P.F. Chang’s has become the latest restaurant to launch a happy hour deal to draw...

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Gen Z-ers 150% More Likely Than Millennials to Leave Negative Restaurant Reviews
Gen Z-ers 150% More Likely Than Millennials to Leave Negative Restaurant Reviews
June 22, 2023  |  Consumer Insights

Younger consumers tend to be especially harsh on restaurants, PYMNTS research reveals, and given that they are also frequent reviewers, eateries must work hard to...

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Gen Z Looks for Special Offers When Choosing a Restaurant
Gen Z Looks for Special Offers When Choosing a Restaurant
June 21, 2023  |  Restaurant innovation

Restaurants looking to win the spending of young customers now, securing loyalty for years or even decades to come, may find that they can woo...

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1 in 5 Restaurant Customers Look to Influencers for Recommendations
1 in 5 Restaurant Customers Look to Influencers for Recommendations
June 20, 2023  |  Consumer Insights

As restaurants look for new ways to reach consumers in the digital world, influencer partnerships can be key, PYMNTS data reveals. By the Numbers In...

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62% of Consumers Discover Restaurants on Google
62% of Consumers Discover Restaurants on Google
June 15, 2023  |  Consumer Insights

As restaurants look to attract consumers on crowded digital platforms, the most important digital profile, PYMNTS research reveals, is not Yelp, nor is it any...

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Customers Still Tip for Restaurant Meals — or Don’t Eat Out at All
Customers Still Tip for Restaurant Meals — or Don’t Eat Out at All
June 06, 2023  |  Consumer Insights

Consumers may be pressured to reduce tips in this tight economic environment, but data shows they overwhelmingly do not skip tipping, regardless of age, income...

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Restaurant Operators Want Smarter Software to Simplify Payments Complexity
Restaurant Operators Want Smarter Software to Simplify Payments Complexity
May 26, 2023  |  Restaurant innovation

Today’s restaurants are challenged to be more productive than ever, and to meet those challenges, they need smarter workforce management solutions. In a conversation with...

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80% of Food Delivery Service Users Say Saving Time Is Key Draw
80% of Food Delivery Service Users Say Saving Time Is Key Draw
April 24, 2023  |  ResTech

Third-party restaurant delivery aggregators fed a nation for the pandemic years, but with COVID in the rearview and inflation the greatest danger to consumers, the...

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Discounts Can Motivate Low-Income Consumers to Use Aggregators
Discounts Can Motivate Low-Income Consumers to Use Aggregators
April 21, 2023  |  Consumer Insights

Unsurprisingly, restaurant aggregator adoption is smaller among lower-income consumers, but special offers can help shift this. By the Numbers Research from PYMNTS’ new exclusive report...

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