The rapid modernization of digital billing and payments processing is evident throughout the economy, with utilities among the leading examples. Fifty-five percent of utility company...
March 2022 marked the highest inflation rate seen in the United States since 1981, and consumers are feeling the pinch. Sixty-one percent of the U.S....
Consumers are increasingly dependent on digital channels for financial accounts but often still want to use nondigital channels when dealing with complex or unfamiliar areas....
The Biden administration’s March 2022 executive order and recognition of digital currencies on a national scale comes when the U.S. consumer ownership and usage of...
Consumers are buying less and spending more, according to recent PYMNTS research. The dollar has less buying power, and many consumers are restricting their spending....
In-store and curbside pickup has taken off in the United States, where eCommerce shoppers pick up their online orders four times as much as consumers...
The global health crisis required both businesses and consumers to change the way they conducted routine transactions, both with purchasing and bill payments. The pandemic’s...
The global health crisis pushed businesses and consumers to turn online when making many routine transactions, including bill payments. However, his shift led both to...
The number of registered mobile money accounts grew 13% in 2020 to 1.2 billion accounts worldwide — double the expected growth for that period. The...