consumer insights

Study Shows Tech-Averse Consumers Most Interested in Crypto Payments
Study Shows Tech-Averse Consumers Most Interested in Crypto Payments
October 27, 2022  |  Cryptocurrency

It might sound counterintuitive, but the least tech-friendly consumers are the ones most likely to use cryptocurrency for payments. Get the Full Story Complete the...

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Report: 54% of Consumers Want to Return Online Purchases in Person
Report: 54% of Consumers Want to Return Online Purchases in Person
October 27, 2022  |  eCommerce

Consumers want to return products in person, even when they’ve purchased the items online. Get the Full Story Complete the form to unlock this article...

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Payment Declines Are the ‘Silent Killer’ of Subscriber Lifetime Value
Payment Declines Are the ‘Silent Killer’ of Subscriber Lifetime Value
October 25, 2022  |  Subscriptions

A payment decline feels like a slap in the face to subscribers, especially when it’s the result of a processing mistake on the part of...

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Even Amid Digital Shift, Local Giving Still Matters for Banks
Even Amid Digital Shift, Local Giving Still Matters for Banks
October 03, 2022  |  Consumer Insights

For financial institutions (FIs) of all sizes, maintaining a local presence and doing good work can have positive ripple effects. Get the Full Story Complete...

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5 Inflationary Trends to Watch As Q4 Gets Underway
5 Inflationary Trends to Watch As Q4 Gets Underway
September 30, 2022  |  Consumer Insights

Depending on who ask and how you ask it, consumers are either feeling a bit more confident about the economy as the fourth quarter gets...

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US Spending Data Shows Shrinking Consumer Cash Cushions
US Spending Data Shows Shrinking Consumer Cash Cushions
September 30, 2022  |  Economy

While most everyone is parsing the consumer spending data from August, and while consumer spending continued to rise, there are some numbers that give one...

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Global Payments Choice Determines Consumers’ Merchant Loyalty
Global Payments Choice Determines Consumers’ Merchant Loyalty
September 28, 2022  |  Consumer Insights

To get a sense of where we are right now in the omnichannel evolution, it pays to have a holistic view — a global view,...

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Consumers Trade Restaurant Meals for Upscale Brands at Home
Consumers Trade Restaurant Meals for Upscale Brands at Home
September 27, 2022  |  Consumer Insights

As food prices rise, many consumers are eating at home more often, offering premium consumer packaged goods (CPG) brands the chance to attract new customers....

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Checkout Experience Decisive in Turning Deal-Seekers into Loyal Customers
Checkout Experience Decisive in Turning Deal-Seekers into Loyal Customers
September 26, 2022  |  Consumer Insights

When is a great deal not great enough? When a consumer’s preferred merchant offers a seamless checkout experience that’s too satisfying and reliable to give...

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