While the average consumer is more than familiar with several of Google’s high-profile products and services, a large part of the tech giant’s business is...
For centuries, the retail formula has been more or less static: create a worthwhile product or service, drum up consumer interest, and try to parlay...
The massive disruption of the retail space has plenty of merchants scrambling after things like social commerce without quite knowing what exactly they should be...
One of the many obstacles facing widespread beacon implementation remains consumer opt-in. In an age when government surveillance has shed its kindly veneer, the thought...
Few industries have the stream of data that retail does to self-reflexively judge itself in real time. However, last week brought a trove of information...
Rewards programs often falter because the kickbacks customers receive can be hard to redeem at best and downright useless at worst. However, the digital card...
REI might have been riding high after its announcement to close stores on Black Friday, but a Reddit interview with CEO Jerry Stritzke turned sour.
The PYMNTS team caught up with experts in the payments field to ask them their views on industry trends, predictions for the coming year and...
In an age when retailers fight tooth and nail to retain every customer, brands are used to offering extra incentives to sweeten the pot for reluctant...