consumer payments

An Insider on Why Instant Checkout Is a Deal-Maker for Consumers
An Insider on Why Instant Checkout Is a Deal-Maker for Consumers
March 17, 2023  |  Real-Time Payments

Four out of five Americans are interested in faster options to pay businesses for goods and services — an interest that is likely to grow,...

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4 in 10 Insurers Don’t Offer Consumers the Instant Disbursements They Prefer
4 in 10 Insurers Don’t Offer Consumers the Instant Disbursements They Prefer
March 02, 2023  |  Disbursements

When consumers are given a choice, they usually choose to receive insurance disbursements via same-day account transfer or instant payment rails. It’s a finding that...

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Online Marketplaces or Banks? Consumers Torn on Trusted Keeper of Secure Payments Credentials
Online Marketplaces or Banks? Consumers Torn on Trusted Keeper of Secure Payments Credentials
February 15, 2023  |  Consumer Payments

In recent years, friction in the payments process has remained despite attempts to make payments as seamless as possible. Most consumers would rather not reenter...

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60% of Renters Report Financial Health in Jeopardy Over High Housing Costs
60% of Renters Report Financial Health in Jeopardy Over High Housing Costs
February 03, 2023  |  Consumer Finance

For many Americans, owning a home or renting an apartment signifies financial stability and maturity, with Americans traditionally leaving home early and never looking back....

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Media Subscriptions Account for Half of All Churn by Cash-Strapped Consumers
Media Subscriptions Account for Half of All Churn by Cash-Strapped Consumers
February 02, 2023  |  Subscriptions

As consumers reprioritize their bill payments, PYMNTS data shows digital media subscriptions are often skipped. The Context Payment issues are a major problem for subscription...

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Companies Scramble to Simplify Bill Payment Experience for Consumers
Companies Scramble to Simplify Bill Payment Experience for Consumers
February 02, 2023  |  Consumer Payments

PYMNTS’ latest research shows that most bill-paying consumers in the United States face challenges in the bill payment process. In the last 90 days, more...

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Frictionless Bill Pay Makes a Difference When Consumers Consider Skipping a Payment
Frictionless Bill Pay Makes a Difference When Consumers Consider Skipping a Payment
January 30, 2023  |  Consumer Payments

As the inflationary vice tightens, more Americans are making partial bill payments or skipping some months altogether. This was among the findings in “The One-Stop...

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How Consumers Decide Which Bills Get Paid and Which Bills Get Skipped
How Consumers Decide Which Bills Get Paid and Which Bills Get Skipped
January 26, 2023  |  Consumer Payments

When times get tough, overstretched consumers must sometimes make hard decisions about which bills to pay first — and which ones to leave unpaid. Although it...

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Study Finds Growing Consumer Interest in Payment Vaults to Ease Online Checkout
Study Finds Growing Consumer Interest in Payment Vaults to Ease Online Checkout
January 06, 2023  |  Consumer Payments

The ability to use previously stored credentials to make seamless payments has changed modern commerce: Our research found that 80% of consumers have saved their...

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