Card disputes have long been viewed as a necessary evil in retail banking and commerce — a cost center to be managed and minimized. But...
If there’s a regulatory body that’s been busier this week than the Consumer Financial Protection Bureau (CFPB), we’d be hard-pressed to name it. Having just...
Visa has unveiled new features and programs designed to help merchants manage the disputes process. These new offerings will enable merchants to streamline the process...
Shoppers are reportedly getting increasingly comfortable disputing credit card charges. That’s because consumers have discovered how easy it is to do so, the Wall Street...
To err is human. To be confused about what’s on one’s credit card statements — mistaking legit transactions for something fishy — well, that’s human,...