CRM

AI Tackles Back-Office Paperwork
AI Tackles Back-Office Paperwork
August 01, 2024  |  artificial intelligence

The landscape of business-to-business (B2B) sales is transforming as artificial intelligence (AI) makes inroads into the industry. Sybill, a startup that recently secured $11 million...

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Report: Alphabet Backs Out of HubSpot Acquisition Talks
Report: Alphabet Backs Out of HubSpot Acquisition Talks
July 10, 2024  |  Acquisitions

Google parent Alphabet has reportedly ended its efforts to acquire customer relationship management (CRM) company HubSpot. While Alphabet communicated its interest in a potential deal with HubSpot earlier...

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CRM Firm HubSpot Acquires B2B Intelligence Company Clearbit
CRM Firm HubSpot Acquires B2B Intelligence Company Clearbit
November 01, 2023  |  Acquisitions

Customer relationship management platform HubSpot is acquiring B2B intelligence firm Clearbit. This move aims to enhance HubSpot’s customer intelligence capabilities and enable its clients to grow with industry-leading...

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IBM and Salesforce Team to Speed Customers’ AI Adoption
IBM and Salesforce Team to Speed Customers’ AI Adoption
September 03, 2023  |  artificial intelligence

IBM and Salesforce have teamed to help clients adopt artificial intelligence for customer relationship management. The partnership, announced last week, is designed to help customers...

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Salesforce Reports AI Innovation Propels Growth
Salesforce Reports AI Innovation Propels Growth
August 30, 2023  |  Earnings

Salesforce’s fiscal 2024 second-quarter results showcase its focus on artificial intelligence (AI) innovation and its transformation to profitable growth. The customer relationship management (CRM) company...

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Salesforce Launches AI Cloud to Transform Customer Relationship Management
Salesforce Launches AI Cloud to Transform Customer Relationship Management
June 12, 2023  |  artificial intelligence

Customer relationship management (CRM) software giant Salesforce has introduced AI Cloud, a suite of capabilities designed to deliver trusted, open, and real-time generative experiences across applications and...

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DJUST Launches New SaaS B2B eCommerce Platform
DJUST Launches New SaaS B2B eCommerce Platform
March 10, 2023  |  B2B Payments

DJUST has launched a new Software-as-a-Service (SaaS) B2B eCommerce solution. This eCommerce platform is specifically designed for B2B companies and their requirements and allows them to...

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Meta Integrates WhatsApp, Salesforce to Let Merchants Chat With Consumers
Meta Integrates WhatsApp, Salesforce to Let Merchants Chat With Consumers
September 20, 2022  |  Meta

Meta will be integrating WhatsApp with Salesforce to help businesses add ways to chat with customers, a WhatsApp blog said Tuesday (Sept. 20). This will...

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HubSpot Tackles ‘Crisis’ of Payments Disconnection in CRM
HubSpot Tackles ‘Crisis’ of Payments Disconnection in CRM
September 07, 2022  |  B2B Payments

Customer relationship management platform HubSpot has launched new features and updates designed to deal with what it calls a “crisis of disconnection.” “Fundamental shifts in...

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