CRM

AcceptEasy And Turning Commerce Into A Conversation
AcceptEasy And Turning Commerce Into A Conversation
July 27, 2017  |  Faster Payments

For a long time, there wasn’t much variation in the billing experience, no matter who one happened to be. A bill came in the mail, a consumer...

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Salesforce Brings AI To Commerce Cloud
Salesforce Brings AI To Commerce Cloud
May 18, 2017  |  What's Hot

Cloud computing and customer relationship management company Salesforce just made a major move to bring machine learning, a form of artificial intelligence, to the customer...

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Helpshift Leads CRM Industry Into Post-PC Era
Helpshift Leads CRM Industry Into Post-PC Era
November 30, 2016  |  Mobile

After weeks of rather anemic activity, investment pacing picked up quite a bit into the period that ended November 25. No more $140 million weeks,...

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Freshdesk Raises $55 Million In VC Round
Freshdesk Raises $55 Million In VC Round
November 07, 2016  |  Investments

Freshdesk, the provider of cloud-based customer engagement software, announced Friday (Nov. 4) a $55 million round of venture funding. In a press release, the company...

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Whole Foods Sees More Than 150K Apple Pay Transactions
Whole Foods Sees More Than 150K Apple Pay Transactions
November 07, 2014  |  Apple Pay

Since going live with Apple Pay last month, the $14.2 billion 401-store Whole Foods grocery chain has used the mobile wallet to process more than...

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Apple To Get Rebates From Issuers on Fees
Apple To Get Rebates From Issuers on Fees
September 05, 2014  |  Controversial

Apple has reportedly negotiated deals with several leading issuers to extend card present rates to Apple for all transactions involving their cards with Apple’s new...

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Visa Cuts License Deal To Boost CRM
Visa Cuts License Deal To Boost CRM
August 29, 2014  |  News

Visa has cut a deal to license TrialPay’s transactional advertising platform for a loyalty and offers program, the card brand announced in a Visa Tumblr...

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