CUs

New Data: Self-Service Innovation Emerges as Key to Credit Union Retention and Growth
New Data: Self-Service Innovation Emerges as Key to Credit Union Retention and Growth
July 10, 2024  |  Credit Unions

Credit union (CU) members tend to value benefits such as personal service and a sense of community associated with CUs. Data reveals, however, that CU...

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How Credit Unions Are Playing David Against Industry Goliaths
How Credit Unions Are Playing David Against Industry Goliaths
June 13, 2024  |  Credit Unions

Regardless of a credit union’s size, members expect digital-first capabilities that can compete with what for-profit financial institutions (FIs) offer. While many CUs are rising...

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FinTech and Credit Union Innovation Agendas Meet at Gen Z
FinTech and Credit Union Innovation Agendas Meet at Gen Z
June 04, 2024  |  Credit Unions

A key objective among FinTechs is to innovate new products that extend their brand reputation and market reach. For example, FinTechs are expanding their mobile...

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Nearly Half of Credit Unions Have No Plans for BNPL, Despite Member Demand
Nearly Half of Credit Unions Have No Plans for BNPL, Despite Member Demand
April 22, 2024  |  Credit Unions

Credit unions (CUs) are continuing to win over members, with roughly 1 in 5 current CU members telling PYMNTS Intelligence they’ve changed primary banks last...

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Proposed California Law Could Cap CU Overdraft Fees
Proposed California Law Could Cap CU Overdraft Fees
April 10, 2024  |  Credit Unions

California state lawmakers are considering legislation that would limit the number of overdraft fees credit unions (CUs) can charge their members. Under SB-1075, the 100+ CUs...

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Banking Customers Opt for Smaller Lenders As Giants Get Too Big
Banking Customers Opt for Smaller Lenders As Giants Get Too Big
March 05, 2024  |  Digital-First Banking

As the country’s banking giants expand, some consumers are looking for smaller alternatives. It’s a trend at the center of a Tuesday (March 5) Wall...

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Credit Union Groups PSCU and Co-op Solutions Close Merger Deal
Credit Union Groups PSCU and Co-op Solutions Close Merger Deal
January 02, 2024  |  Credit Unions

Credit union service organizations PSCU and Co-op Solutions say they’ve closed their agreement to combine.  Beginning Tuesday (Jan. 2), the two groups will integrate under a holding company...

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Two-Thirds of CUs Take Risky Approach to Digital Innovation
Two-Thirds of CUs Take Risky Approach to Digital Innovation
June 29, 2023  |  Credit Unions

Many credit unions (CUs) have resolved to follow rather than lead in digital innovation. Nearly two-thirds adopt a cautious wait-and-see approach even as more members...

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Credit Unions Are Falling Behind the Innovation Curve
Credit Unions Are Falling Behind the Innovation Curve
January 12, 2023  |  Credit Unions

Credit unions are hitting an innovation wall, and partnering may be the best way to clear it. At a time when consumers, and credit union...

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