CUs

Fighting Fraudsters At The FI/Customer Journey Starting Line
Fighting Fraudsters At The FI/Customer Journey Starting Line
February 18, 2020  |  Security & Fraud

In the battle against fraudsters, financial institutions (FIs) must start at the beginning – literally. FIs are increasingly vulnerable as they race to become digital...

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CUs Work Together To Stay Ahead Of The Competition
CUs Work Together To Stay Ahead Of The Competition
January 29, 2020  |  Credit Unions

With 79 percent of credit union members willing to switch to a financial institution with more convenient banking services, offering mobile apps is becoming increasingly...

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Know Your Member: How Credit Unions Can Win Via Customer Experiences
Know Your Member: How Credit Unions Can Win Via Customer Experiences
January 15, 2020  |  Credit Unions

We don’t mean to be melodramatic here at PYMNTS, but one can reasonably argue that as a new decade begins, credit unions (CUs) are in...

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Small Business Banking Braces For More Disruption
Small Business Banking Braces For More Disruption
December 27, 2019  |  B2B Payments

With regulations surrounding data ownership, privacy and open banking now in full swing in multiple markets around the globe, opening up account data is now...

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CFPB Proposal On Remittances Offers Exemptions For Banks, CUs
CFPB Proposal On Remittances Offers Exemptions For Banks, CUs
December 03, 2019  |  CFPB

In the years ahead, might there be a greater number of smaller financial institutions (FIs) offering remittance services? As Bloomberg Law reported Tuesday (Dec. 3),...

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Where Credit Unions Invest To Get The Best ROI
Where Credit Unions Invest To Get The Best ROI
July 29, 2019  |  Credit Unions

Credit unions (CUs) rely on their members’ loyalty to compete in a saturated financial services market. This means CUs must be carefully attuned to member’s...

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Data: Credit Union’s Most Underutilized Asset
Data: Credit Union’s Most Underutilized Asset
July 18, 2019  |  Credit Unions

Data is where it’s at, and more credit unions (CUs) are waking up to the fact that without sophisticated analysis of customer data, they risk...

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