Shopify merchants will now be able to chat with customers through Apple Business Chat inside of Shopify Ping, the company said in a blog post...
The age-old question of whether technology will replace human jobs has been a tough one to answer but hotly debated over the past few years....
Conversocial, the U.K.-headquartered social customer service platform, has acquired Silicon Valley startup HipMob, a web-based and in-app live chat platform. The integration of HipMob’s technology...