customer engagement

Pink’s Hot Dogs: A Hollywood Icon Embraces the Digital Age
Pink’s Hot Dogs: A Hollywood Icon Embraces the Digital Age
December 03, 2024  |  Restaurant innovation

Nestled at the corner of La Brea and Melrose in Los Angeles, Pink’s Hot Dogs is a beloved institution that has been serving up hot...

READ MORE >
AI Firms Join Forces With eCommerce Giants to Improve Shopper Conversion
AI Firms Join Forces With eCommerce Giants to Improve Shopper Conversion
November 07, 2024  |  artificial intelligence

Coveo’s recent partnership with Shopify highlights a trend of artificial intelligence (AI) companies teaming up with eCommerce platforms to enhance customer engagement. Through this new...

READ MORE >
The RealReal’s CEO Shares From Platform’s ‘Growth Playbook’ After Strong Q3 
The RealReal’s CEO Shares From Platform’s ‘Growth Playbook’ After Strong Q3 
November 04, 2024  |  Retail

For Rati Sahi Levesque, newly appointed CEO at secondhand luxury goods marketplace The RealReal, her first week at the company’s helm was a promising one.  In...

READ MORE >
Data-Driven Dining: How McDonald’s, Chipotle and Chili’s Are Tapping Data to Fill Consumer Needs
Data-Driven Dining: How McDonald’s, Chipotle and Chili’s Are Tapping Data to Fill Consumer Needs
November 04, 2024  |  Restaurant innovation

In the current landscape of fast-food and casual dining, brands like McDonald’s, Chipotle, and Chili’s are adapting to changing consumer preferences with value, innovation and...

READ MORE >
Save A Lot Debuts Mobile App for First Loyalty Program
Save A Lot Debuts Mobile App for First Loyalty Program
October 30, 2024  |  Retail

In a move that elevates the company’s digital transformation and modernizes the grocery shopping experience, Save A Lot is launching of its first loyalty program....

READ MORE >
Stitch Fix Hopes for Revenue Growth by 2026 as It Implements Transformation Strategy
Stitch Fix Hopes for Revenue Growth by 2026 as It Implements Transformation Strategy
September 24, 2024  |  Retail

As Stitch Fix, the online personal styling service, navigates a challenging retail landscape with a transformation strategy designed to revive its financial performance and client...

READ MORE >
The Linz Shop Aims to Stand Out From D2C Herd With Its Heritage, Storytelling
The Linz Shop Aims to Stand Out From D2C Herd With Its Heritage, Storytelling
September 17, 2024  |  eCommerce

Company officials at The Linz Shop hope to redefine premium beef delivery by leveraging their history and storytelling. As a fourth-generation family-owned business, the company...

READ MORE >
Instacart Aims to Cement Online Grocery Presence by Converting Casual Users Into Regulars
Instacart Aims to Cement Online Grocery Presence by Converting Casual Users Into Regulars
September 10, 2024  |  Delivery

Instacart is ramping up its efforts to capture and keep customers as it aims to cement its status in the online grocery sector. The company...

READ MORE >
Best Buy Refines Customer Experience With Personalized Tech and AI-Driven Solutions
Best Buy Refines Customer Experience With Personalized Tech and AI-Driven Solutions
August 29, 2024  |  Retail

For Best Buy CEO Corie Barry, elevating the customer experience is paramount. Despite recent challenges in the home theater, gaming and appliances categories, Barry is steering...

READ MORE >