Customer engagement is key to staying ahead of the pack in a highly competitive market, so numerous merchants and brands offer loyalty and rewards programs,...
Today consumers are bombarded with advertisements and product promotions, and brands find it challenging to engage with their audience and build lasting relationships. Retailers are...
FinTech firm ebankIT, in collaboration with Home Trust, launched a digital platform to offer seamless and integrated user experiences to Home Trust’s mortgage clients, according...
From back office automation to company transformation. Amit Agarwal and Debopama Sen, global co-heads of payments, Citi Treasury and Trade Solutions, told Karen Webster that...
As restaurant brands look to boost consumers’ engagement, some are finding that the way to keep customers coming back is by putting them in charge...
In the "Order To Eat Tracker," Capriotti’s Sandwich Shop’s David Bloom tells PYMNTS how he's merged marketing and ordering technology to personalize the customer experience.
A little bit of digital goes a long way. A new PYMNTS survey of nearly 2,913 consumers reveals the growing importance of a digital experience...
Mastercard has closed its acquisition of personalized engagement platform Dynamic Yield from McDonald’s, according to a press release Monday (April 4). The addition of the...
The restaurant subscription, an often overlooked customer engagement tool, gained popularity during the early days of the health crisis and now serves as a catalyst...