In 2014, it was hard to pick up any article about retail and not end up reading an obituary for the mall. It was the...
Lax anti-money laundering (AML) systems have cost FIs more than $8 billion in fines this year alone — and maintaining compliance without compromising the user...
More than one-quarter of all U.S. consumers who own voice-activated devices have used them to order food. These consumers commonly rely on technologies such as...
SessionM, a customer loyalty and engagement platform, has teamed up with food ordering platform Olo for new loyalty and discount offers within Olo, according to...
Most consumers look at banking as a time-consuming chore. They have many options to choose from and their loyalty can be fickle, making onboarding and...
Persuading customers to choose one bank over another is never an easy task, and it’s only become more challenging in the saturated digital banking space....
Credit unions (CUs) are a popular alternative to traditional banks, with 5,613 CUs in operation as of January 2019, and 195,000 new memberships added in...
Communication and engagement with members is an essential part of any credit unions’ (CUs’) retention strategy. Recently, though, many CUs have turned to technology-driven solutions...
Brighterion CEO Akli Adjaoute says there’s only one measure of AI’s true potential: When the tech is adaptive enough to understand that John at 23...