customer experience

In commerce, customer experience is the product of an interaction between an organization and a customer over the duration of their relationship.

Source: en.wikipedia.org

What Matters Most To Retail Shoppers?
What Matters Most To Retail Shoppers?
October 14, 2015  |  News

A great experience trumps great prices. Surprised? Don’t be. Brand new research from Synchrony Financial gives retailers the concrete evidence they need to prove that...

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Avoka’s FinTech Approach To Customer Acquisition
Avoka’s FinTech Approach To Customer Acquisition
September 15, 2015  |  Merchant Innovation

Avoka, a software development company specializing in digital sales and service transactions, announced the launch of a new offering aimed at streamlining the customer onboarding...

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Lack Of Payment Options A Growing Concern For Banks
Lack Of Payment Options A Growing Concern For Banks
July 15, 2015  |  News

According to a new Global Payments Insight Study conducted by ACI Worldwide, financial institutions may have a real reason to worry due to a significant...

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Which Retailer Do American’s Despise Most?
Which Retailer Do American’s Despise Most?
February 19, 2015  |  News

Walmart has held onto the dubious honor of being the big retailer that U.S. customers are least satisfied with, according to a new American Customer...

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