customer experience

In commerce, customer experience is the product of an interaction between an organization and a customer over the duration of their relationship.

Source: en.wikipedia.org

How MicroWarehouses Make The Grocer
How MicroWarehouses Make The Grocer
April 10, 2017  |  Retail

Building the better consumer experience has become retail’s rallying call these days — though what exactly the “better experience” consists of is very much up for...

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French Retailers Shift Toward Digital Screens
French Retailers Shift Toward Digital Screens
January 10, 2017  |  Retail

New research from Samsung Electronics France revealed that more physical stores in France are opting for digital screens to help enhance the customer experience. According...

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Payments Takes The (NFL Football) Field
Payments Takes The (NFL Football) Field
October 11, 2016  |  Payments Innovation

Giving stadium operators a way to make the fan experience better comes down to data and devices — data that can match consumer behavior with...

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What Matters Most To Retail Shoppers?
What Matters Most To Retail Shoppers?
October 14, 2015  |  News

A great experience trumps great prices. Surprised? Don’t be. Brand new research from Synchrony Financial gives retailers the concrete evidence they need to prove that...

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Avoka’s FinTech Approach To Customer Acquisition
Avoka’s FinTech Approach To Customer Acquisition
September 15, 2015  |  Merchant Innovation

Avoka, a software development company specializing in digital sales and service transactions, announced the launch of a new offering aimed at streamlining the customer onboarding...

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Lack Of Payment Options A Growing Concern For Banks
Lack Of Payment Options A Growing Concern For Banks
July 15, 2015  |  News

According to a new Global Payments Insight Study conducted by ACI Worldwide, financial institutions may have a real reason to worry due to a significant...

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