Customer relationship management (CRM) software giant Salesforce has introduced AI Cloud, a suite of capabilities designed to deliver trusted, open, and real-time generative experiences across applications and...
Meta will be integrating WhatsApp with Salesforce to help businesses add ways to chat with customers, a WhatsApp blog said Tuesday (Sept. 20). This will...
Customer relationship management platform HubSpot has launched new features and updates designed to deal with what it calls a “crisis of disconnection.” “Fundamental shifts in...
Kustomer on Wednesday (July 8) announced a deal with Shopify that the New York firm is betting will expand the reach of its CRM (customer...
Although the health, beauty and wellness services industries tend to get lumped together, a closer look at the demands across these segments reveals there is...