Customer Relationships

Mastercard Sees Embedded Finance as Revolutionizing Digital Payments
Mastercard Sees Embedded Finance as Revolutionizing Digital Payments
July 31, 2024  |  Mastercard

The future of payments and commerce gets closer every day. So close, in fact, that they are becoming intertwined — and embedded. In an era...

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300 Merchants Share Best Practices on Resolving Costly Credit Card Disputes
300 Merchants Share Best Practices on Resolving Costly Credit Card Disputes
July 14, 2022  |  Fraud Prevention

Credit card transaction volume during the past two years has presented something of a model of the rest of the economy since the pandemic began...

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Podium Lands $125M To Expand Contactless Payments Over Messaging
Podium Lands $125M To Expand Contactless Payments Over Messaging
April 07, 2020  |  Investments

Customer messaging and relationship startup Podium has notched $125 million in a Series C funding round led by YC Continuity, the company announced on Tuesday...

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How Recurring Payments Support Customer Services
How Recurring Payments Support Customer Services
December 05, 2019  |  Cross-border Payments

Software-as-a-Service (SaaS) support platforms have more to worry about than solving customer service problems — they must manage the backlash when interrupted subscription payments shut...

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What FIs Don’t Know They Don’t Know About Their Customers
What FIs Don’t Know They Don’t Know About Their Customers
May 07, 2019  |  Digital Banking

When it comes to long-term consumer relationships, few businesses can top banks. They tend to keep ties with consumers over decades — and, sometimes, those...

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I2c: Why Innovative FIs Think Inside The Sandbox
I2c: Why Innovative FIs Think Inside The Sandbox
June 13, 2018  |  Innovation

Speed to market and making decisions on the fly – no easy task when it comes to payments innovation. But the times have changed, and...

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