Source: investopedia.com
Mastercard today announced the appointment of CIO Ed McLaughlin to president, Operations and Technology. In an interview with PYMNTS’ Karen Webster, McLaughlin spoke to the...
Softbank has debuted Promoter, a browser-based solution that lets anyone customize Pepper the robot’s movements. According to TechCrunch, the Promoter application combines choosing between responses...
When it comes to customer service, it turns out companies are lacking in their cross-channel service. According to the latest research from cloud contact center...
If the recent news from Facebook’s F8 developer conference is any indication, the future of online communication between businesses and consumers will occur more often...
At the end of a long day or after a particularly strenuous workout, sometimes a hot bath or a massage can be just what the...
Pegasystems, the software company, announced Tuesday (April 18) the launch of Pega Intelligent Virtual Assistant, an artificial intelligence-powered (AI) bot that turns applications into smart...
Wells Fargo recently announced plans to test a chatbot for Facebook Messenger — the latest in a recent string of payments providers and financial institutions...
As the saying goes, money makes the world go around. The same can be said for the potential future success of chatbots. In nearly every...
The perks of staying at a hotel range from turndown service to spas, heated pools and any meal delivered directly to the room at any...