Source: cybersource.com
Features offered by merchants heavily influence shopper loyalty, but there are caveats, such as making sure consumers know features are available. According to findings in...
The pickup economy — a customer convenience that started as a pandemic precaution — has since found a solidified foothold in cross-channel shopping. The latest...
For the second year in a row, the UAE has topped PYMNTS’ Global Digital Shopping Index. The findings of the 2023 Global Digital Shopping Index,...
Retailers’ customer loyalty offerings may be as much a matter of positioning and promotion as of investing in new digital features. The Power of Digital...
Shoppers are not only blending digital features and payment methods to personalize their in-store experiences, they’re also gravitating to retailers that cater to this behavior....
With coupons improving U.S. consumers’ shopping experiences, grocers are stepping up their discounting efforts. American shoppers’ satisfaction is significantly improved by coupon usage. The “2023...
Shopper’s digital personas are crucial to recognizing new revenue opportunities, so retailers need to acquaint themselves with these groupings. Now in its third year, The 2023...
For many consumers around the globe, 2022 marked a triumphant return to the physical world. After two years of pandemic-influenced restrictions, shoppers are heading back...
Most UAE consumers have their smartphones handy when shopping online or in-store. That finding comes from the 2022 Global Digital Shopping Index report, a PYMNTS...