Chipotle’s experience through the pandemic mirrored that of other merchants, Jason Scoggins, senior director of loyalty and CRM, told PYMNTS. “We saw minimal foot traffic,...
According to Doug Brown, president at NCR, right now the “one” thing that’s top of mind for financial institutions is staying relevant in the minds...
BigCommerce is leveraging Google Cloud’s artificial intelligence (AI) technologies to add new AI-powered features to its open Software-as-a-Service (SaaS) eCommerce platform. With these additions, which will begin...
As restaurants struggle with ongoing labor challenges, technology can help those with less experienced staff offer the kind of personalized service that many customers expect,...
When consumers are shopping in stores in the post-pandemic age, they seek new checkout experiences that offer the same benefits they’ve grown accustomed to online....
As restaurants leverage consumer data to personalize the experience amid increasing competition for diner loyalty, many may soon add item-level receipt data to their arsenal....
We are increasingly living in a data-driven economy, and businesses must keep up if they want to stay alive, much less compete. In today’s new...
Digital banking quickly became standard for consumers nationwide as the pandemic cemented a shift to mobile that had been years in the making. Consumers expect...
On the one hand, firms don’t know what they don’t know. On the other, many believe that large language model-powered generative artificial intelligence (AI) tools...