data brief

Consumers Want Banks to Make Paying Bills Easier
Consumers Want Banks to Make Paying Bills Easier
September 18, 2023  |  Consumer Payments

The bill payment process can often be a source of frustration for consumers, with a significant share experiencing difficulties when attempting to pay their bills....

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Nearly Half of Consumers Say Student Loan Repayments Will Hurt Their Ability to Save
Nearly Half of Consumers Say Student Loan Repayments Will Hurt Their Ability to Save
September 15, 2023  |  Loans

The freeze on federal student loan payments since March 2020 has allowed millions of individuals to allocate their money toward other needs. But as the...

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Nearly 30% of High Earners Cite Nonessential Spending as Reason for Paycheck-to-Paycheck Lifestyle
Nearly 30% of High Earners Cite Nonessential Spending as Reason for Paycheck-to-Paycheck Lifestyle
September 14, 2023  |  Consumer Finance

Living paycheck to paycheck is a harsh reality for millions of individuals in the U.S., and nonessential spending plays a key role in adding to...

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Nearly 70% of Consumers Prioritize Trust Over Convenience When Choosing a Bank
Nearly 70% of Consumers Prioritize Trust Over Convenience When Choosing a Bank
September 13, 2023  |  Banking

In the retail banking industry, convenience and trust are two pivotal elements that significantly influence customer satisfaction and the acquisition of new customers. In the...

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Electronics and Clothing Among Top Categories Driving Online Retail Shift
Electronics and Clothing Among Top Categories Driving Online Retail Shift
September 12, 2023  |  eCommerce

The retail industry is experiencing a significant transformation as digital channels become increasingly influential in driving sales. In “Digital Payments Takeover: Catching the Coming eCommerce...

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Large National Banks Hold the Advantage When Main Street SMBs Shop for Credit
Large National Banks Hold the Advantage When Main Street SMBs Shop for Credit
September 08, 2023  |  SMBs

Access to business financing is crucial for Main Street small and medium-sized businesses (SMBs). But while a significant share of these small businesses across all...

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37% of Consumers Say Cost a Factor in Buying Ready-to-Eat Meals Over Takeout
37% of Consumers Say Cost a Factor in Buying Ready-to-Eat Meals Over Takeout
September 07, 2023  |  Restaurant innovation

With the advent of remote work, limited time and the increasing demand for convenience, ready-to-eat meals have experienced a surge in popularity among consumers.  Cost,...

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Gen Z Relies More on BNPL for Small, Everyday Purchases
Gen Z Relies More on BNPL for Small, Everyday Purchases
September 06, 2023  |  Buy Now Pay Later

In today’s uncertain macroeconomic landscape, credit products have become essential for managing spending and cash flow. In “The Credit Economy: How Younger Consumers Make Credit...

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Only 41% of Baby Boomers Know Their Health Insurance Features and Benefits
Only 41% of Baby Boomers Know Their Health Insurance Features and Benefits
September 01, 2023  |  Healthcare

The complexities of insurance coverage for baby boomers and seniors can often be overwhelming, leading to confusion and difficulties in navigating a friction-filled healthcare system....

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