data brief

62% of Consumers Made Credit Card Payments in Last 90 Days
62% of Consumers Made Credit Card Payments in Last 90 Days
June 22, 2022  |  Consumer Finance

Credit cards are the most common credit products that U.S. consumers use. In fact, 62% of consumers made credit card payments in the last 90...

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One in Five US Consumers Use 7 Different Payment Methods in Stores, Restaurants
One in Five US Consumers Use 7 Different Payment Methods in Stores, Restaurants
June 20, 2022  |  Payment Methods

While United States consumers can choose from a variety of payment alternatives when buying goods and services, PYMNTS’ research found that the average U.S. consumer...

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70% of US Businesses That Pass on RTP Cite Concern Over Irrevocable Funds
70% of US Businesses That Pass on RTP Cite Concern Over Irrevocable Funds
June 16, 2022  |  Faster Payments

Forty-one percent of U.S. businesses use real-time payments, according to “Accelerating the Time to Realized Revenue,” a PYMNTS and Mastercard collaboration based on a survey...

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77% of Restaurant Customers Say a Friendly Waitstaff Is Nonnegotiable
77% of Restaurant Customers Say a Friendly Waitstaff Is Nonnegotiable
June 15, 2022  |  Restaurant innovation

Proper staffing plays an important role in restaurant customer satisfaction. Though restaurants have generally become more digital, little touches of customer service — such as...

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8 in 10 Consumers Worry Their Personal Info and Data Are Being Looked at Online
8 in 10 Consumers Worry Their Personal Info and Data Are Being Looked at Online
June 13, 2022  |  Cybersecurity

Eighty-one percent of consumers believe that data security is “very” or “extremely” important when it comes to sharing personal data online, according to “The Future...

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Digital Engagement in the US Hit a Six-Month High in April
Digital Engagement in the US Hit a Six-Month High in April
June 09, 2022  |  Connected Economy

Now that mask mandates and travel restrictions are lifting, consumers are going online more, not less. Forty-three percent of consumers reported engaging regularly in digital-first...

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60% of US, UK Firms Increased Their Hiring of International Workers in 2021
60% of US, UK Firms Increased Their Hiring of International Workers in 2021
June 08, 2022  |  Payroll

Businesses employed more international workers in the past year than in the prior year, according to the “Cross-Border Payroll And Contractor Payments Report,” a PYMNTS...

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Subscribers’ Interest in Free Shipping Leaps 15 Percentage Points Since October
Subscribers’ Interest in Free Shipping Leaps 15 Percentage Points Since October
June 02, 2022  |  Subscriptions

Among the shopping features consumers want their retail subscription providers to support, free shipping is ranked No. 1. While this is a basic feature that...

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The No. 1 Reason Consumers Lose Trust in Online Merchants: Stolen Personal Data
The No. 1 Reason Consumers Lose Trust in Online Merchants: Stolen Personal Data
June 01, 2022  |  eCommerce

How much consumers trust the grocers and retail merchants with which they shop online correlates with how long they have used those merchants’ services, according...

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