data brief

Average Subscriber Has Canceled 1 of 5 Subscriptions Since October
Average Subscriber Has Canceled 1 of 5 Subscriptions Since October
May 16, 2022  |  Subscriptions

The average subscriber has dropped one of their five retail subscriptions since October, according to “Subscription Commerce Conversion,” a PYMNTS and sticky.io collaboration based on...

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Data: Real-Time Payments Usage Rising Among Mid-Market Companies
Data: Real-Time Payments Usage Rising Among Mid-Market Companies
May 15, 2022  |  Payment Methods

Fifteen percent of companies from four industries with annual revenue between $50 million and $1 billion currently use real-time payments to make or receive payments,...

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62% of Consumers Are Satisfied With Their Bank’s Cross-Channel Integration
62% of Consumers Are Satisfied With Their Bank’s Cross-Channel Integration
May 12, 2022  |  Digital Banking

Cross-channel integration has become table stakes for financial institutions (FIs), as consumers expect to find it easy to transact, make payments and see transaction histories...

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Rising Prices See Consumers Shopping Less but Spending More
Rising Prices See Consumers Shopping Less but Spending More
May 11, 2022  |  Consumer Insights

Consumers are shopping less but spending more when they do. Inflation may have influenced this rise in expenditures in March, according to “Digital Economy Payments,”...

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Main Street Restaurants, Fitness, Personal Services Rebound From Pandemic Lows
Main Street Restaurants, Fitness, Personal Services Rebound From Pandemic Lows
May 10, 2022  |  SMBs

Three types of Main Street small and medium-sized businesses (SMBs) that were among those most affected by the pandemic have also seen the swiftest recovery...

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SMBs Say Costly, Time-Consuming Payment Processes Are Chronic Supplier Pain Point
SMBs Say Costly, Time-Consuming Payment Processes Are Chronic Supplier Pain Point
May 09, 2022  |  SMBs

Small- to medium-sized businesses (SMBs) experience several problems when making payments to suppliers. The most common pain points are manual invoice review, the high cost of...

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63% of Consumers Check Their Credit Scores Monthly
63% of Consumers Check Their Credit Scores Monthly
May 06, 2022  |  Consumer Finance

The higher a consumer’s income, the higher their credit score and the less often they check it, according to “The New Reality Check,” a PYMNTS...

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Consumers 51% More Engaged in Video Streaming, Social Media Browsing Than Shopping Online
Consumers 51% More Engaged in Video Streaming, Social Media Browsing Than Shopping Online
May 05, 2022  |  Connected Economy

When benchmarking the progress of the world’s digital transformation, one of the ways PYMNTS categorizes online activities is by those that are “transactional” activities and...

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Promotions, Free Shipping Remove Online Shopping Friction
Promotions, Free Shipping Remove Online Shopping Friction
May 04, 2022  |  Retail

U.S. merchants offer some of the most frictionless user experiences in any country. Their Global Shopping Index scores are higher than the average of those...

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